SnapSpend is made and supported by one person — me, Thomas. That means replies come from the human who wrote the code, and I only promise what I can actually keep.
I'll never neglect you — even if you turn out to be the last person using SnapSpend. But I'll be straight about priority: this app is built in the hours around a full-time job and a family I want to be present for.
So I'd rather under-promise and follow through than tell you what you want to hear. When something is broken, I'll fix it. When something will take a while, I'll say so.
Here's the honest shape of it. The more the app can sustain itself, the more of my time it earns — and the quicker it improves. Three stages:
Maintenance and bug fixes. The app stays healthy and dependable while it finds its footing.
Regular updates: fixes plus a new feature from the top of the roadmap most months.
Steady improvements and new features, ordered by your votes on the roadmap.
A bug, a question, a billing hiccup, or just a hello. It all reaches me directly.